The 3 primary opportunities for dramatic improvement

There are 3 primary opportunities for improvement within any organisation's situation:

  1. Generate demand
  2. Accelerate sales and
  3. Streamline operations.

There’s a lot one can do to capitalise on these opportunities – and a lot of it isn’t obvious, except in hindsight. This guide presents one key thing in each arena that not only improves end-to-end flow-rate, lead-time, quality and the human experience but also sows the seed for ongoing improvement into the fabric of organisational culture.

Because the solutions presented are common systemic solution patterns, they can be adapted and applied to your situation very quickly – although it won’t be obvious exactly how, at the start.

You can expect them to improve the following measures by at least 25% within 3 months, if you implement them rigorously:

  1. Monthly sales
  2. Capacity and throughput – on lower costs
  3. Cycle-/lead-times and
  4. Customer and staff satisfaction.

These claims will probably seem unrealistic to you at first.

They aren’t.

You may be tempted to think your situation is different.

It isn’t.

Reality isn’t the constraint here – insight is.

Beware of dismissing the following solutions merely because they are simple and obvious – or because they’re only slightly different from what you’re doing already or have done in the past. The tiniest of improvements in solving the systemic problem can have a massive impact on performance.


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